Family Service Association is a comprehensive private, non-profit social service agency dedicated to the development and implementation of services designed to provide strength and support to individuals and families throughout southeastern Massachusetts. Headquartered in Fall River, Family Service Association strives to increase the capacity of individuals and families to cope with the stresses of family life and interpersonal relationships in a positive, productive and health-improving manner. This agency is a leading provider of professional social services in the South Coast region of Massachusetts, with a 135-year tradition of high quality.
We value the creation of an inspired vision and clear priorities, the pursuit of challenging goals, and the maintenance of effort until these goals are achieved.
Growth and Change
We value a proactive, progressive, and creative approach that challenges and provides opportunity for our clients. We utilize the latest research and technology in our ongoing planning to improve quality of care.
Ethics and Professionalism
We value principle-centered decision-making, and we act ethically in our relationships with our constituents and members of the community at large.
Healthy Human Interaction
We value individual relationships built on trust, mutual respect, and a sincere desire for personal growth and development. We care about people, we keep people informed, and we go beyond expectations in helping people feel safe, involved, and supported.
Continuous Improvement
We value the implementation of an integrated cycle of continuous improvement in all facets of the agency (design, measure, assess, improve), and our goal is to “do the right things well.”
Leadership and Teamwork
We value participatory decision-making at all levels and the creation of multi-disciplinary high performance teams oriented toward common goals.
Developing Staff
We value the creation of a motivating environment in which our diverse, high caliber staff can perform at their highest level. We assess the strengths and competencies of staff and provide quality on-going training, continually developing the potential for leadership within the agency.
Our Culture
It is the culture of Family Service Association to uphold and honor the dignity of all people regardless of their race, ethnicity, creed, national origin, gender, gender identity, sexual orientation, age, ability, socio-economic status or veteran status. We will not tolerate racism nor support others who discriminate against any person based on any of these factors with respect to employment, volunteer opportunities and the provision of services.
We strive to create a workplace where everyone feels empowered and safe to be who they are. We celebrate diversity, as we know diverse teams create better outcomes. We also know that in order for our programs and services to be the most effective, our employees should reflect the people we serve. Everyone belongs. Everyone is welcome to apply.